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FAQ

What payment methods do you accept?

We accept Paypal,credit card and debit card. You can pay quickly and securely online.

 

What Is the Billing Address(Not Return Address)?

Uniq-Pro GmbH, Teilungsweg 28, D-45329 Essen, Deutschland

 

Where can you ship your products? 

EwinRacing.eu offers to ship products to all EU member states.

Is the shipping free?

We provide free shipping on all EU orders.

 

Do I need to pay customs duty?

Denmark, Greece, Switzerland, Bosnia and Herzegovina, Croatia, Kosovo, Macedonia, Montenegro, Serbia, Slovenia. 

Orders shipped to the countries above may be subject to import taxes,customs duties and other fees levied by the destination country. EWIN has no control over these charges, nor can we predict how much they may be. These additional charges for customs clearance must be fulfilled by the recipient.

 

How long will it take to receive my order?

We ship all orders within 1-3 business days after receiving the payment,and you will receive your order normally within the next 3-5 business days(depends on the specific shipping address).

 

Do you offer wholesale prices?

If you want to buy more than 10 chairs one time,please contact us to make an inquiry and we will reply with a quote within 24 hours.

 

What is the warranty on the products?

We stand behind our products and will try our best to make our customers satisfied with their purchase. Please click here(link: https://www.ewinracing.eu/content/18-our-warranty) to read the details of our warranty terms.

 

How to Clean PU leather chairs?

Cleaning PU leather is quite easy. Most stains can be removed with water and a microfiber cloth.

1. Rubbing alcohol can remove ink stains easily from PU leather.

2. All-purpose spray can remove liquids from PU leather.

3. PVC moisturizer can recondition and polish PU leather and keep it from cracking and peeling. This maintenance method will extend service life of the chair.